Privacy Policy

Privacy Policy

This Privacy Policy explains how Rawalpindi Print Lab processes personal data for its print studio services at riverwishlist.site. It applies to inquiries, file uploads, proofing, production, collection, local delivery, and related communications.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Contact Information

Contact Information

Email contact
Telephone
+92 339 9159514
Postal address
6, 5, Rawalpindi, 46000, PK
Privacy contact
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. You may also object to processing in limited circumstances and ask about the basis on which we handle your information.

Available rights depend on the nature of the data and any legal limits that apply.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may need to verify your identity and may decline a request where the law allows us to do so.

We may ask for information needed to confirm identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period needed to handle the inquiry or order, complete production and delivery, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.

We keep information only for as long as needed for service, recordkeeping, or legal purposes.
Policy Updates

Changes to This Policy

If we make material changes, we will update the notice on this page and may provide an additional notice through a reasonable communication channel. The revised version applies from the date it is posted unless a later effective date is stated.

We may revise this notice when our practices, services, or legal obligations change.
01

How We Use Data

We use personal data to respond to inquiries, review image files and print specifications, prepare quotes, manage proof approval, produce printed items, arrange payment, coordinate collection or local delivery within Rawalpindi, provide status updates, maintain records, and handle support or legal compliance matters. We also use technical data to operate, secure, and improve the website.

Processing is limited to the operational needs of the print studio and related compliance duties.
02

Service Providers and Partners

We may share data with payment processors, delivery or collection service providers, hosting and technical support providers, and other operational partners that help us run the site and fulfill orders. These parties are expected to handle information for the agreed purpose and to protect it appropriately.

Operational partners receive only the information needed to perform their role.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required to comply with legal obligations, enforce our terms, protect our rights, or respond to lawful requests. We may also share information where necessary to prevent fraud or address security concerns.

Disclosure may occur when law, regulation, or a valid order requires it.

Data handling overview

How information is collected and how cookies work

01 · Collection

Data We Collect

We may process contact details, order and inquiry information, uploaded image files, print specifications, proofing preferences, payment-related records, delivery or collection details, and technical data such as device and browser information. We also process communications sent to us and records created during file review, test print review, production, packaging, and status updates.

The categories collected depend on whether a user makes an inquiry, uploads files, or places an order.
02 · Sources

How We Collect Data

We collect data directly from users when they submit a contact form, send email, upload files, request a quote, approve a proof, or arrange collection or local delivery. We also receive information from payment and delivery processes, and we generate internal records from file checks, production steps, and customer support communications.

Information comes from users, their devices, and service records created during order handling.
03 · Cookies

Cookie Types

Our site may use essential cookies to support core functions, functional cookies to remember basic preferences, and analytics or performance cookies to understand site use and improve reliability. Cookies may be session-based or persistent depending on their purpose.

We use only standard cookie categories needed for operation, performance, and basic preference handling.
04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Disabling certain cookies may limit form functionality, session continuity, or basic site performance features.

Browser settings can usually block or remove cookies, but some site functions may be affected.